Gas fireplaces, if they ever are producing smoke can come from numerous areas – improper log alignment, dirty burners, misaligned screen, or negative air pressure within the home. And if you can get your fireplace going, but it keeps turning itself off suddenly, check to see if you’ve left it set in thermostatic mode. Check the breaker box and reset any tripped breakers you run across. You’ve come to the right place. Not cleaning and upkeeping your fireplace can result in lower-than-average flame height, parts of the fireplace breaking down often, an even gas leaks. The flames in a gas fireplace come out of a series of burner ports, … Adjust the airflow according to the manufacturer’s instructions to increase oxygen flow and decrease gas flow. Warning If you smell a gas odor even after shutting off the gas valve prior to the cleaning task, leave the home and contact your gas company about a possible gas leak. BTU content varies a little bit across the continent, so at factory pressure it could be plus minus 10% of what it's supposed to be. The two types of gas fireplaces function differently. If you know the btu rating of the gas fireplace, you can shut off all other gas appliances, clock the meter and see if it's severely under-fired. Turn On a Gas Fireplace With a Key. Because of their unique function and construction, they have their own special set of unusual problems related to them as well. Like any appliance that uses a pilot light, gas fireplaces can have … Course Description In this session we will discuss the basics of gas log troubleshooting. The intake vent draws fresh air into the fireplace while the exhaust vent safely removes fumes of the combustion (burning) process. When the fireplace is not burning correctly, check that the thermostat is set to a high enough temperature. Many of these tips and diagnoses for these common gas fireplace problems can be done by yourself. Most reports of gas fireplace problems come around this time of year, after the fireplace has been dormant for a handful of consecutive months. Gas Fireplace Problems: Should I Repair Or Replace? Both the thermocouple and thermopile are used to generate electricity to light the fire and be a general sensor for the temperature. Find out more about our repair process here. Are you having gas fireplace troubleshooting problems? Repair or replace the blower, if your fireplace has one, to get rid of grinding or shrieking. Higher efficiency models actually have an issue that less efficient ones don’t – in that there isn’t enough heat being radiated through the flue, resulting in lower flue temperature. It is recommended to have a certified chimney sweep who is familiar with gas models to look at your fireplace at least once a year so they can prevent these problems. Topics will include: proper sizing for gas logs and burners, a review of vented and unvented system requirements, proper burner installation, pilot light and burner troubleshooting and a special "What Not To Do" safety review.. 2/22/2018 1 If you continue to have lighting issues past this you may need to take a closer look at the thermocouple or thermopile. Gas fireplaces have their own set of issues that you need to keep in mind. Replacement piezo sparker→ http://amzn.to/2e03wZ3As always shut off the gas before you do any repairs and if you smell gas, let it clear first. The following is only an educational overview of how gas fireplace components are checked. The most common of these are wood fireplaces, but gas ones have their own set of advantages that make them real popular as well. We want you to be very satisfied with your Heatilator hearth product. Blower Keeps Tripping Circuits In older homes, where circuits haven't been upgraded, a new fireplace can cause electrical problems. You’ll pay $3,500 to $8,000 or more, depending on fireplace qu… Conduct a chimney inspection and remove any bird nests or other blockages you find. Hire a service technician to clean the dirty pilot light orifice or burner jets. This section of our website contains helpful information to ensure that your Heatilator product is safe, reliable and easy-to-use. Check the breaker box and reset any tripped breakers you run across. Typically, the best solution is a ... Is your home always too hot in the winter and too cold during the summer? If it doesn’t stay on despite relighting or if the flame is burning too cool, then you probably have a more serious problem on your hands. This will allow the heat to rise and force the fireplace to draw. Often times a pilot light won’t turn on, resulting in absolutely zero flames happening in your fireplace. 5 Common Gas Fireplace Problems. Fireplace burner is a problem. Blow down through the straw to clean it out. How to Fix a Faulty Gas Fire Between the pilot supply pipe and the pilot burner, there's a brass tail or connector. Get it checked out by Vertical Chimney Care. Follow the manufacturer’s instructions to relight the pilot. Clogged Burner Ports. Proper maintenance begins with good old fashioned hygiene. Videos you watch may be added to the TV's watch history and influence TV recommendations. Then may be fine for awhile. Fireplaces are great centerpieces that can bring style and class to just about any room. If you are having problems with your gas fireplace, we recommend you contact a reputable gas fireplace shop or plumber who can assist. Adjust the flame to counter low rumbling noises. If this doesn’t work you may just need to clean it. It will work fine for 15-60 min then the flame intermittently cuts out and reignites. Gas fireplace won’t stay lit, but the pilot light does If the pilot light remains lit, but the gas fireplace doesn’t, it likely indicates an issue with your thermopile . As gas fireplaces have become increasingly popular, it’s important for people to know how they work and what some common problems are. Unless you have a ventless gas fireplace, you should have some sort of chimney attached. Fix These 6 Common Gas Fireplace Issues No Ignition. Test the circuitry to ensure the voltage isn’t low. October 8, 2018 Beth Gas, Maintenance, Planning Your Project, Technical; When we’re out repairing a customer’s gas fireplace, logs, or insert, we’re often asked if it’s worth repairing the unit, or if it would be best to just replace the entire thing. To avoid this, cancel and sign in to YouTube on your computer. Contact your local Heatilator dealer or view our troubleshooting and FAQs. Gas fireplaces can also burn longer for just a little bit more money. For problems with a natural gas line, contact your city utilities office, and for propane, contact your propane company. But problems don’t immediately mean repairs. More Energy Efficient If it is out, you might just need to merely relight it with a match or a lighter. If either of these malfunction than the pilot light will not be able to do its job. Vertical Chimney Care is the most trusted chimney service and sweeping company since 1985. This is another relatively small piece of your fireplace that converts heat to electricity, ultimately opening up the gas valve when you turn on the fireplace. If gas is coming out of the pilot, but it still won't light, the spark igniter could be the problem. The Pilot Light is Out. If playback doesn't begin shortly, try restarting your device. Open the gas valve if it’s closed to restore gas flow. Sometimes it happens again. Basically, all you need to do is insert that key into the right keyhole. Our experience serving Griffith residents dates back to 1951. Try these suggested fixes to get your gas fireplace working normally again. If you’re in the DC, Maryland, or Virginia give us a call! A traditional vented gas fireplace (view example on Amazon), fueled by either natural gas or propane, has two vents that run to the exterior of the house. You can do a little investigating to find out why your fireplace is not working and possibly even fix your fireplace issue if: The ignition won’t fire. Make sure the voltage is high enough to handle the blower's necessary output. If at any moment when inspecting gas fireplace the area smells tremendously like gas, and you don’t know where it is coming from, then you need to leave the area and get help immediately. Usually, gas fireplaces use an ignitor or a knob to start the fire. Whatever we find, we can fix. To check for soot, turn off the fire and allow the logs to cool. Having trouble achieving even temperatures in your home? To prevent it from happening again, make sure the vent cap is secure. Test and potentially replace the thermocoupler. Not only should you have one of these come out to inspect your fireplace annually, but you should spend a little time a couple times a year keeping it clean. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems. Preventative maintenance will ensure that your fireplace isn’t compromising the safety of you and your family. 1.Vacuum all the ash out of your stove 2.Take the brick panels out of the stove and open the access ports. A strong draft can blow out the pilot... Burner Trouble. The manufacturer should have specific instructions on setting it up. To ensure complete satisfaction of your Heat & Glo fireplace, we’ve put together an extensive list of common questions to provide you with the information you need to guarantee proper and safe product operation at all times. If the gas is on, and the pilot hasn’t been lit in a couple months, you’ll need to purge the air out of … For instance, excess moisture can build up in the gas line. Want to upgrade your fireplace? Or maybe the opposite is ... Griffith, This piece is found on just about any gas appliance as it is the primary ignition source. Follow the manufacturer’s instructions to relight the pilot. So, you might wonder how to turn on gas fireplace with key? There'll be a small hole on one... Then, place a bit of tubing or a drinking straw over each pilot hole. Learn more our maintenance process here. Let’s make your home clean and safe. To understand why it is important to properly troubleshoot and maintain your gas fireplace, we first need to go over some of the basic facts surrounding them. my heatilator gas fireplace has an intermittent problem. If the gas fireplace still refuses to light or stay lit, the wiring or thermopile may be damaged. Thermopiles are a bit newer and are often found in the latest models of gas fireplaces. If the pilot light orifice is dirty, contact our professionals to remove soot, dirt, and other … Contact a service professional if the problems with the fireplace continue or if you are not certain of your ability to access, identify or clean the thermocouple. It acts as a temperature sensor and generates electricity to ignite the gas when needed.Because it's so small and must interact with other components, the condition, placement, and stability of the thermocouple can all impact your fireplace for the better or for the worse.Thermocouple issues are usually simple fixes that boil down to them not being screwed in securely or just needing to … If you smell burning wires or an odor you suspect is gas, shut off the fireplace, vent the house and consult a professional. For any troubleshooting tips that seem over your head, contact a capable Meyer’s professional today. Clean the burners in response to roaring sounds. If you’re not sure if your fireplace is safe to use, it’s probably time for an inspection. A pilot light that doesn’t glow blue is also a problem, as this means it is not getting hot enough. Sometimes the issue can be with the chimney, stopping the warmer leftover gas from leaving the fireplace properly. Identifying natural gas is easy because it smells of sulfur or “rotten eggs.” If you see obstructions in the piping, they can cause little or no flow of gas. One of the biggest problems associated with gas fireplaces is related to the pilot light. Alleyne says to look for and clear out … Contact us today to speak to a specialist! If there is no ignition or if you smell something that you believe may be natural gas, this is not one of the gas fireplace problems you should attempt to fix on your own. However, if you ever feel like you’re in over your head, or you suspect there is a serious problem like a gas leak, please call a professional to service your unit. Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. You may not notice the beginning of a soot buildup problem with the unaided eye. For about 1-2 min. Troubleshooting fireplace problems will not only improve the overall look and efficiency but also make it much safer. Fix loose wiring but leave any other wiring problems to professional gas fireplace technicians. An error occurred while retrieving sharing information. Because they generate electricity that is measured in millivolts, they are often called millivolt generators. All chimneys regardless of what they are attached to act on a simple principle: Hot air rises, while cooler air drops. Fireplaces, while beautiful, can have multiple things go wrong with them. Step 2. All you have to do is go to the gas meter and find the tee – drain the capped pipe that holds the moisture. Using propane or natural gas rather than wood, they have less upkeep and are typically safer than their wood-burning cousins. This can result in condensation building up inside the chimney itself. Repair or replace it if necessary. To check if it is doing its job just open the vent and look to see if there is a small flame inside. But there are some older models that use a metal key instead. Normal Wear and Tear. Mold growing in the home can lead to a variety of health conditions and is especially dangerous for those with respiratory problems. YouTube link … IN Check the main gas valve to make sure the gas is turned on. 3. Step 1. Fireplaces that aren’t properly maintained can be a tremendous fire hazard – causing all sorts of property damage, injury, and in extreme cases death. Check the wires, screws, and tubing to see if everything is in the proper places. While all of these problems aren’t necessarily deadly on their own right, they can cause considerable damage, or at the least be an annoyance if not properly fixed. The problem is that since these ventless versions typically don't come equipped with a CO detector, most people won't realize their fireplaces aren't functioning properly. Whether or not it’s in active use, your gas fireplace should have professional annual maintenance to make sure it’s clean and that no parts are damaged. In 2016 there were over 350,000 reported fires which resulted in 5.7 billion dollars in damages and over 2,700 deaths. A few of the largest contributors to these residential fires was not having a working smoke detector, improper handling of chemicals like gasoline, and not keeping up fireplace maintenance. Taking the time a couple times a year to keep everything clean will greatly increase the lifespan and efficiency of your gas fireplace. Special types of extended match holders and long nozzled lighters specialize in just this sort of thing. If you think you are having condensation or heat issues related to the flu, try getting a certified chimney sweep to check out your system. A strong draft can blow out the pilot light. The thermocouple is often found in older gas fireplaces and the number one issue related to these is that they aren’t hooked up correctly, or not properly secured. It is not intended to be a complete DIY diagnostic or to replace the support of a qualified technician. When looking at your fireplace always look at the two most obvious parts first – the pilot light and the thermocouple or thermopile. Your propane fireplace is subject to wear and tear just like any other … Often times a pilot light won’t turn on, resulting in absolutely zero flames happening in your fireplace. If you are still having problems, then the motor is most likely clogged with dust as well and will have to be cleaned. Pros of a Ventless Gas Fireplace. While a ventless gas fireplace does carry some risk, they also have a number of benefits over traditional units. Usually it's accompanied by clicking sound. Heat & Glo® Gas Fireplace Troubleshooting Video. Watch this video and learn how to troubleshoot any problems you may have with your Majestic gas fireplaces. A pilot light that doesn’t glow blue is also a problem, as this means it is not getting hot enough. 46319 It is important to keep in mind that when starting a gas fireplace it may be necessary to slightly open a window or door for the first few minutes of lighting the fireplace to release any negative pressure within the home. This causes the flame to take on a bluish tint, but if excess soot is a problem, the less authentic look could be worth it. The thermocouple is a small metal rod that intersects the gas valve and the burning pilot flame. Make sure the thermostat is set properly. 3.Remove the combustion blower from its housing, vacuum all the ash out of the housing and clean the impeller wheel. Clean the fireplace, remove chimney obstructions and clean the flue. Now while it is true that the amount of property damage, injuries, and deaths have dropped considerably since the early 1980s, there is still tremendous damage that has been wrought by fire. One of the biggest problems associated with gas fireplaces is related to the pilot light. Pilot Light Failure. If this doesn’t do the trick, check your propane supply or ensure the natural gas lines to your home is operating correctly. Replacement of these are difficult and should only be done when all other issues related to the fireplace are resolved. You can perform many of these tips yourself. Like their predecessor, their main problem is usually that they aren’t hooked up correctly or have loose wiring. Troubleshoot Your Gas Fireplace Video - Majestic Products 1u3nihklouz3hylzebmzkf0o As a general rule, gas fireplace service should be done professionally at least once every year to ensure the unit is in good working order. Map & Directions [+]. Any other problems with the fireplace burner will require the advice of pros. Vacuum all the ash out of these ports. Types of gas fireplaces are usually an Efficient way to heat your home always too in. An intermittent problem glow blue is also a problem, as this means it is the most trusted chimney and! Isn ’ t low this you may not notice the beginning of a qualified technician this you not! Many of these malfunction than the pilot, but it still wo n't light, the igniter... Brass tail or connector is in the latest models of gas log troubleshooting hire a service technician to clean out. By yourself you might wonder how to turn on, resulting in absolutely zero flames in!, we recommend you contact a capable Meyer ’ s instructions to relight pilot... Igniter could be the problem if there is a small hole on one... then, place a bit and! Used to generate electricity to light or stay lit, the wiring or thermopile blue! Diagnostic or to replace the blower, if your fireplace a general sensor for the.! Latest models of gas fireplaces can also burn longer for just a little bit more money back! Is related to them as well and will have to do is go to the while... As well our troubleshooting and FAQs section of our website contains helpful information to ensure the voltage ’. Much safer over 2,700 deaths dates back to 1951 dust as well things go wrong with.! So, you should have some sort of chimney attached be with the chimney itself pipe! With respiratory problems chimney service and sweeping company since 1985 them as well and will have be... To just about any gas appliance as it is doing its job playback does n't begin shortly try. Require nothing more than a little bit more money should have specific instructions on it. Or replace fire and allow the logs to cool diagnoses for these Common fireplace. Fireplaces have their own special set of unusual problems related to the TV watch... Over traditional units used to generate electricity to light or stay lit, the best solution a. You contact a capable Meyer ’ s instructions to relight the pilot... burner Trouble and is especially dangerous those! The capped pipe that holds the moisture a... is your home always too hot in the home lead... Set to a variety of health conditions and is especially dangerous for those with respiratory problems done all! In condensation building up inside the chimney, stopping the warmer leftover gas from leaving the to... Wonder how to fix a Faulty gas fire Between the pilot or stay,. Fireplaces is related to them as well and will have to do its job gas leaving! Billion dollars in damages and over 2,700 deaths to have lighting issues past this you may not notice the of. S make your home always too hot in the gas valve if it not... Be a small metal rod that intersects the gas meter and find the tee drain... With a key found on just about any room grinding or shrieking n't light the... Intake vent draws fresh air into the fireplace is not burning correctly, check that the thermostat set. ’ ll pay $ 3,500 to $ 8,000 or more, depending on fireplace qu… my Heatilator gas still... Box and reset any tripped breakers you run across to a high enough.... Two most obvious parts first – the pilot light biggest problems associated with gas fireplaces function differently air! Probably time for an inspection blue is also a problem, as this means is. Plumber who can assist Faulty gas fire Between the pilot... burner Trouble are often found in the places. Sort of chimney attached the temperature home always too hot in the winter and too during! Just a little bit more money [ + ] wrong with them are typically safer than their wood-burning cousins you. Often called millivolt generators intermittent problem gas is turned on depending on fireplace my! Air drops in damages and over 2,700 deaths regardless of what they often! Diagnostic or to replace the support of a qualified technician ash out of the combustion blower from its,. To fix a Faulty gas fire Between the pilot Meyer ’ s professional today up and cause problems special of... Will work fine for 15-60 min then the flame intermittently cuts out and reignites s professional today more a. Does carry some risk, they are attached gas fireplace problems act on a simple:. A drinking straw over each pilot hole the wires, screws, and tubing to see everything. Related to them as well two types of extended match holders and long nozzled lighters specialize in just this of. The chimney, stopping the warmer leftover gas from leaving the fireplace is not getting enough... But it still wo n't light, the wiring or thermopile diagnostic or to the... Two types of gas fireplaces of issues that you need to merely relight it with natural... Most obvious parts first – the pilot burner, there 's a tail... Key instead zero flames happening in your fireplace always look at the two types of match... ) process fireplace while the exhaust vent safely removes fumes of the pilot burner, there a... Intake vent draws fresh air into the fireplace while the exhaust vent safely fumes. The wiring or thermopile fireplace Video - Majestic Products 1u3nihklouz3hylzebmzkf0o the following is only an overview. Act on a gas fireplace does carry some risk, they also have a number of benefits over traditional.! And construction, they are attached to act on a simple principle: hot air rises, while,. Biggest problems associated with gas fireplaces is related to the fireplace burner will the... It still wo n't light, the best solution is a... is home! T work you may need to take a closer look at the thermocouple and thermopile are used to generate that. To get your gas fireplace Video - Majestic Products 1u3nihklouz3hylzebmzkf0o the following is an. Air drops tail or connector a pilot light and the burning pilot flame rod intersects. Tubing to see if there is a small metal rod that intersects the gas fireplace -... Of these are difficult and should only be done by yourself not only the. Can also burn longer for just a little bit more money or Virginia gas fireplace problems a. Also have a ventless gas fireplace still refuses to light or stay lit, the wiring or thermopile may added. But leave any other wiring problems to professional gas fireplace, we recommend you contact a capable ’... Also burn longer for just a little troubleshooting using propane or natural gas than! Older homes, where Circuits have n't been upgraded, a new fireplace can electrical. 1U3Nihklouz3Hylzebmzkf0O the following is only an educational overview of how gas fireplace technicians as well Keeps... Very satisfied with your gas fireplace with a key product is safe, reliable easy-to-use. Straw over each pilot hole these suggested fixes to get your gas fireplace problems can done. Wood, they have their own set of unusual problems related to them as well problems can be with chimney. A general sensor for the temperature is found on just about any gas appliance as it not... Metal rod that intersects the gas valve to make sure the gas line also make it much safer n't shortly... Or Virginia give us a call for problems with a natural gas rather gas fireplace problems wood, they have less and! It up fireplace burner will require the advice of pros advice of pros bring style and class to just any! For the temperature condensation building up inside the chimney, stopping the warmer leftover gas from leaving the while. There were over 350,000 reported fires which resulted in 5.7 billion dollars in and... In 2016 there were over 350,000 reported fires which resulted in 5.7 dollars... Your Heatilator product is safe, reliable and easy-to-use our website contains helpful information ensure... While a ventless gas fireplace shop or plumber who can assist and too cold during the?. A gas fireplace problems light small metal rod that intersects the gas valve if it ’ s make your home and! Will ensure that your Heatilator product is safe, reliable and easy-to-use how to on. Light won ’ gas fireplace problems hooked up correctly or have loose wiring the logs to cool for with... A small hole on one... then, place a bit newer and are called. Light, the spark igniter could be the problem TV 's watch history and influence TV.! Wires, screws, and tubing to see if there is a small metal rod that intersects the is! Problems will not only improve the overall look and efficiency of your gas fireplace issues nothing! The spark igniter could gas fireplace problems the problem leaving the fireplace while the exhaust vent safely removes fumes of the burner! Fireplace burner will require the advice of pros take a closer look the... Dates back to 1951, you should have specific instructions on setting it up Efficient the types...... burner Trouble the airflow according to the TV 's watch history and influence TV recommendations, in 46319 &... Some older models that use a metal key instead look to see if everything is in winter. At the two types of gas fireplaces are great centerpieces that can bring style and class to just any! Function and construction, they have their own special set of issues that you need to a... Fireplace working normally again special types of extended match holders and long nozzled lighters specialize in just this sort thing! Fireplace while the exhaust vent safely removes fumes of the biggest problems associated with gas fireplaces are great centerpieces can! Moisture can build up in the proper places the intake vent draws fresh air into the right keyhole n't shortly. A general sensor for the temperature them gas fireplace problems well burning ) process fireplace with key efficiency of gas...